Privacy Policy

This Policy constitutes basic information about the purposes, methods of processing and security of your personal data as a user of the website: veloraestate.pl (hereinafter referred to as the Website). By reading the Privacy Policy, you will learn who is the controller of your personal data, what personal data is collected by the Site, for what purposes it is used and how it is protected.

§1. Basic information.

  1. The controller of your personal data is: AimSoft Sp. z o. o. with its registered office in Warsaw at 16 William Heerlein Lindley Street, entered into the National Court Register under the KRS number 0000352624, maintained by the District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register, holding REGON 241544667, NIP 9542696557.
  2. Contact with the Administrator is possible via:  
    1. email: kontakt@veloraestate.pl
    2. by phone: +48 690 280 926

§2. Data processing rules.

  1. The controller processes personal data respecting the following principles
    1. based on a legal basis and in accordance with the law (legalism);
    2. reliably and honestly (reliability);  
    3. in a transparent manner for the data subject (transparency);
    4. for specific purposes and not „in stock” (minimization);
    5. no more than necessary (adequacy);
    6. with care for the correctness of data (correctness);
    7. no longer than necessary (temporality);
    8. ensuring adequate data security (security).

§3. Objectives, legal bases and scope of data processing.

  1. We will process your data:
    1. for contact purposes, to respond to your message sent to us directly by email, via a form, via the Social Media channel or in response to a telephone contact based on the Administrator's legitimate interest in responding to you;
    2. for marketing purposes, solely on the basis of your consent;  
    3. for information purposes, to provide you with important information regarding the services you use through our Site;
    4. for the purposes of maintaining a company profile on social media (such as Facebook / Instagram) on terms specified by the owners of the given medium (portal) and informing about our products, promotions and other news regarding our activities, which we consider to be our legitimate interest;
    5. for technical purposes using cookies (technical cookies), based on the implementation of the Administrator's legitimate interest related to the proper operation and functioning of the Site;
    6. for statistical and analytical purposes, if you have agreed to our use of cookies for analytical purposes (analytical cookies);
    7. for marketing purposes, if you have agreed to our use of cookies for marketing purposes (marketing cookies);
    8. for the purposes of archiving telephone numbers, messages and emails, based on the implementation of the Administrator's legally justified interest in protection against claims;
    9. to analyze anonymous information. This is information collected through our Site, such as: information about your browser, operating system, device, time spent on the site, page transitions, link clicks, approximate location, age range, gender. This information is anonymized and is collected through our partners' advertising and analytical systems. They do not allow identification and assignment to a specific user. This information is used for marketing, analytical and statistical activities.
  1. We process your data in the following areas:
    1. if you send us a message by email, form, social media channel or provide information by phone, we will process the data that will be included in this message. The data is transferred to us in this way voluntarily. You may at any time request us to delete this data;
    2. if you like a post, leave a comment, write, react or otherwise join our social media profile (e.g. Facebook, Instagram) we will process your data that you have provided in a given medium and to which we will have access. To complete processing, you can terminate your subscription to our profile;
    3. the other data we process is the IP address and other data stored in cookies. You decide to what extent we will be able to use cookies with your data. The data is transferred to us in this way voluntarily. You can change your preferences at any time. You can do this in your web browser or after deleting saved cookies from our Site;
    4. using APIs (application development interfaces) provided by external partners to integrate various functionalities such as maps, analytics, advertising services or social media. Using these APIs may lead to the creation of additional cookies or the use of existing cookies to process user data. Third-party partners may store and process this data in accordance with their own privacy policies.

§4. We do not perform automatic profiling on the Site.

  1. We do not use automatic profiling on the Site to create marketing campaigns based on measuring user activity, thanks to which we would be able to target the advertising material we select to a precisely identified user.    
  2. Although we use the advertising systems of our partners (Facebook, Google), the information and data they obtain about your activity on the Site, on the basis of which we can create marketing campaigns, are not automatic profiling, because on their basis we are not able to make decisions regarding you as a specific user (e.g. showing you a specific advertisement). We can only create ads for user groups, based on general statistical data provided by partners. We are unable to make a specific user see the ad we select based on activity data.  
  3. For more information about how our partners profile users and create audiences, please see their privacy policies in the section below.  

§5. Recipients of the data and intention to transfer the data to a non-EEA State or international organisation.

  1. Depending on the purpose for which we process your data, the recipients of your personal data may be
    1. state offices and other public institutions, to the extent that the obligations to transmit data result from the provisions of law in force in the territory of the Republic of Poland, for purposes related to the implementation of legal obligations incumbent on the administrator, such as pursuing legal claims, fulfilling tax obligations and other proceedings regulated by relevant legal provisions;
    2. software provider Pages (hosting, server, domain);  
    3. the entity responsible for programming the Site;
    4. an entity responsible for marketing the Website and operating Social Media channels;
    5. cloud data and document storage software provider;
    6. a provider of software for managing cookies and the scope of data processed;
    7. if you have consented to marketing cookies, your data stored in cookies will be forwarded to our advertising partners (Facebook, Google);
    8. if you have consented to analytical cookies, your data stored in cookies will be processed by the entity providing traffic analysis software on our Website (e.g. Google Analytics).
  1. Your data are not transferred to non-EEA States or international organisations, except in cases of data processing by entities:  
    1. Google Inc, based in the USA, for the analysis of the traffic on the page in the Google Analytics system and the provision of additional functions (such as Google Maps, Google Search Console) related to the proper functioning of the Site and the display of search results. See how Google processes and protects your data: https://policies.google.com/privacy?hl=pl -. This browser add-on: https://tools.google.com/dlpage/gaoptout/ will allow you to manage the scope and level of access to data collected by Google Analytics;  
    2. Google Inc., based in the USA, in advertising and measuring its effectiveness in Google Ads. See how Google processes and protects your data: https://policies.google.com/privacy?hl=pl
    3. Facebook Inc., based in the USA, in the field of account management and access to data on social networking sites (Facebook, Instagram), advertising and measuring their effectiveness related to installation on the Facebook pixel page and the Conversion API. See how Facebook processes and protects your data: https://www.facebook.com/business/gdpr
    4. Google Inc, based in the USA for virtual disk software for storing company records (customer and counterparty service process support documentation and GDPR documentation). See how Google protects your data: https://support.google.com/drive/answer/10375054?hl=pl
    5. Google Inc., based in the US, handles embedded YouTube videos. Google collects data about your preferences, video-watching activities, which may affect the ads you see and the shape of your playlists. See how YouTube keeps your data private: https://www.youtube.com/intl/ALL_pl/howyoutubeworks/user-settings/privacy/

§6. Data retention deadline.

  1. We are unable to specify a single period for which we will process your data.
  2. If you have provided us with your data in a message sent by email, telephone, form or through social media where we have our company profiles, we will process your data until you submit a request to delete this data or object to the processing, but also in the event that we consider that we have fulfilled the legitimate interest of the Administrator.  

§7. Users' rights.

  1. In connection with the processing of your data, you have the following rights:  
    1. access to the content of your data and the right to rectify, delete or restrict its processing;  
    2. the right to data portability;  
    3. right to file an objection;  
    4. the right to withdraw consent to their processing at any time and in any form, unless the data processing is carried out for the purpose of the Administrator's performance of the contract, for the Administrator's compliance with legal obligations towards state institutions or for the purpose of pursuing the Administrator's legally justified interests.
  1. You also have the right to file a complaint with the President of the Personal Data Protection Office (to the address of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw).  
  2. More information on personal data protection can be found on the website of the Personal Data Protection Office: www.uodo.gov.pl

§8. Information about cookies.

  1. We use cookies (cookies) on our website.  
  2. We have installed a plugin on the Site that allows you to manage the scope of personal data processing through cookies yourself. This plugin complies with the latest Consent Mode v2 requirements, ensuring a high level of personalization and privacy protection. The author of the plugin is a certified Google partner, which confirms the application of best practices and standards in the management of user data and cookies. With this functionality, you can easily and intuitively adjust data processing settings to your preferences.
  3. Cookies (cookies) are small text files stored on users' devices when browsing the Website. They are used to facilitate the use of our Site, improve the quality of services and enable analysis of user traffic and behavior.
  4. Cookies can be permanent (permanent) or temporary (session). Solid cookies are stored on the user's device for a specified period of time or until they are removed by the user. Temporary cookies are deleted when you close your browser.
  5. We use our own cookies and third-party cookies. Own cookies are used to ensure the proper operation of the Site, personalize content, record user preferences, and analyze statistics. Third-party cookies are used by external analytics, advertising, and social media integration tools.
  6. Users have the right to control and restrict the use of cookies on our site. Most web browsers allow you to manage cookies, including blocking, restricting, or deleting cookies. For details on cookie management, please refer to your browser settings.
  7. Please note that disabling or limiting cookies may affect the functionality of the Site and the quality of services provided.
  8. We use different types of cookies on our site to better adapt to user needs and ensure an optimal use of the Site.    
  9. Technical cookies: These are essential for the proper functioning of the Site. They allow you to maintain your user session, handle forms, remember preferences, and ensure the security of the Site.
  10. Marketing cookies: They allow you to personalize your ads and conduct remarketing activities that are tailored to your interests and preferences. They are also used to measure the effectiveness of advertising campaigns and optimize advertising content.
  11. Analytical cookies: These are used to collect information about how users use the Site, such as the number of visits, Pages visited, time spent on the site, and traffic source. The data obtained helps in the analysis and optimization of the Site, improving its functioning and adapting content to the needs of users.

§9. Why do we use cookies?

  1. Comfort of using the Website: cookies (cookies) can significantly affect the comfort of using the Website.  
  2. Personalization of content: cookies allow you to customize the displayed content to the user's preferences and interests, making the website more attractive and useful.
  3. Memorizing Settings: Cookies allow the website to remember user-selected settings, such as language, layout, and color, allowing for a faster and more convenient experience.
  4. Login: Cookies allow you to store information about the logged-in user, allowing you to easily switch between different sections of the Site without having to log in again.
  5. Session maintenance: Cookies allow a page to track user activity across different subpages, allowing you to easily return to recently visited sections or continue unfinished activities like filling out forms.
  6. Performance optimization: Cookies can be used to analyze user traffic and behavior on a website, helping to optimize its performance and deliver high-quality content.
  7. Ads: Cookies allow you to display personalized ads that are tailored to your interests and needs. This makes advertising less invasive and more relevant.
  8. Social media integration: Cookies allow you to integrate with social networking sites like Facebook, Twitter, or Instagram, allowing you to easily share content and use additional features like comments and likes.

§10. Features of technical cookies.

  1. Maintaining a User Session: Tech cookies allow you to maintain a user session as you navigate the page, allowing you to navigate between different sections of the Page without having to log in again or enter the same information.
  2. Remembering user preferences: With technical cookies, a website can store information about user preferences, such as the language you choose, font size, color settings, and other personalization elements.
  3. Form handling: technical cookies support the functioning of forms on the website, such as login, registration or contact forms, ensuring the correct processing of data entered by users.
  4. Optimizing the performance of the Site: the use of technical cookies allows monitoring the performance of the Site and the speed of loading individual items, which allows for the optimization and improvement of the quality of services provided.
  5. Security: technical cookies help ensure the security of the Site and its users, for example by verifying user identities, detecting hacking attempts, or protecting against Cross-Site Request Forgery (CSRF) attacks.

§11. Functions of analytical cookies.

  1. Measuring website traffic: Analytics cookies allow you to monitor the number of visits, unique users, and page views, giving you an overall picture of your website's popularity and performance.
  2. User Behavior Analysis: Analytics cookies can collect information about how users navigate a page, such as time spent on individual subpages, navigation paths, and where they leave the page.
  3. Conversion optimization: analytics cookies help you identify elements of the Site that impact your effectiveness in achieving business goals, such as registration, placing an order, or completing a contact form.
  4. User segmentation: the use of analytical cookies allows users to be grouped according to various criteria, allowing for better tailoring of content and offerings to the needs of individual segments.
  5. A/B Testing: Analytical cookies are used to conduct A/B testing, which involves comparing two versions of a website to see which one better meets the intended goals. These tests help to optimize the appearance, functionality and content of the Site.

§12 Features of advertising cookies.

  1. Personalized Ads: Marketing cookies allow you to display ads tailored to your interests, preferences, and browsing history, making them more attractive and effective.
  2. Remarketing: with marketing cookies, you can track users who have visited the Site but have not made a purchase or other action and re-advertise them to encourage them to return to the site and complete the transaction.
  3. Measuring the effectiveness of your ads: marketing cookies allow you to monitor the results of your advertising campaigns, such as the number of clicks, conversions or impressions, which allows you to optimize your marketing strategy.
  4. Multi-channel advertising management: the use of marketing cookies facilitates the coordination and integration of advertising activities conducted across channels, such as search engines, social media, and affiliate websites.
  5. Advertising Content Testing and Optimization: Marketing cookies are used to conduct A/B testing and other analysis methods that allow you to assess which advertising messages, formats, or creativity are most effective and engaging for users.